Timberline Blog

Why Your Business Should Establish a Relationship With an HVAC Company

December 19, 2022 by Timberline

For a business owner or decision-maker, nothing feels worse than encountering a problem and not knowing where to turn for help in resolving it. That’s true with any issue you might encounter. However, few are more important or time-sensitive than commercial HVAC problems. Fail to resolve a problem quickly, and you risk uncomfortable customers and employees, higher repair costs and other consequences.

HVAC Service Technician

Yes, you can do an online search for an HVAC company after an issue has come up, but those types of snap decisions can come back to haunt you. It’s a much better business strategy to do your research in advance and take the time to find an experienced, highly qualified HVAC service provider with a reputation for doing great work.

And, of course, there are other reasons for connecting with an HVAC company besides urgent service needs. For instance, preventative maintenance for heating and cooling equipment is a concept every business owner should embrace!

So, what is the complete list of reasons to find an HVAC service company you can trust? Read on.

What You Get From a Trusted HVAC Provider

The time you invest in researching the best HVAC companies, having a call or meeting to discuss their services and your needs, and making them your “preferred provider” pays off in many ways. Nine of the most important benefits are:

1. Saving money on energy bills. The expert service and actionable insights you get from a leading HVAC company can help you save a significant amount of money in the long run. However, they can be “sneaky” savings, so you have to know what to look for. For instance, maintaining heating and cooling equipment properly can lower your energy bills. The decreased cost may not “jump off the page,” but any amount you save adds up, and those funds can be invested, applied to other business initiatives or go straight to your bottom line.

2. Improving comfort. Employees who enjoy a consistent temperature and better air quality in their workspaces tend to be happier and more productive. Customers and clients who have the same experience typically stay longer and spend more. So, a comfortable environment isn’t just a “nice to have” thing. It can influence your company’s success in tangible ways, and having an HVAC company at-the-ready to deal with any issues as they arrive is essential.

3. Decreasing breathing-related health issues. An HVAC company you work with regularly gets to know the health challenges your staff faces—not necessarily personally, but as a group. That knowledge enables visiting technicians to recommend the filters and other air quality interventions your business needs to reduce the risk of asthma attacks and other illnesses triggered by airborne particles.

4. Preventing costly repairs or HVAC equipment replacement. Heating and cooling equipment is complex, and the “health” of systems evolves over time. A relationship with a trusted HVAC enables them to detect small changes in a system’s performance, appearance, etc. That way, they can recommend services or repairs that can keep minor issues from becoming major ones that can be expensive to correct and cause system downtime.

5. Getting priority service. Commercial HVAC companies work hard to ensure all business owners get the assistance they need when they need it. However, all other factors being equal, a repeat customer will likely have scheduling priority over one that’s using the provider for help with a one-time-only issue.

6. Capitalizing on the provider’s connections. Heating and cooling companies that have been in business for many years typically have strong relationships with parts suppliers, original equipment manufacturers (OEMs), and others. If you become a regular customer, you benefit from those connections. For example, your preferred HVAC provider may be able to call in a favor with someone in their network to get a part faster than would usually be possible.

7. Receiving reliable, warrantied work. Every HVAC contractor should stand behind their work and take action if something about it isn’t quite right. But you can be sure that your regular service provider will take that stance. They value the mutually beneficial relationship with your business and are happy to make a return trip if needed.

8. Ensuring ongoing safety and compliance. An HVAC company you work with regularly is more likely to consider the big picture for you each time they visit. Rather than just providing the requested service, they pay attention to whether your system is operating safely and within applicable rules and regulations. This isn’t to say they’ll do a top-to-bottom inspection on every visit, but they’re vigilant about any issues outside the scope of the current task. An HVAC company you contact for a one-time fix may not approach the project that way.

9. Providing powerful peace of mind. The weather forecast is calling for an extended stretch of frigid weather. Business owners that don’t have a relationship with an HVAC contractor may face some restless nights, wondering if they will arrive at their place of business to a failed furnace and an extremely cold indoor temperature. On the other hand, a company that has a trusted provider knows that its system is well-maintained and unlikely to fail. They also have confidence that if an issue arises, their provider will provide assistance as quickly as possible.

Vital Commercial HVAC Services From Your Provider

Establishing a relationship with a leading HVAC company gives you access to their full range of services. With Timberline Mechanical, for example, this includes:

In short, whether you need assistance with a minor commercial or industrial HVAC issue or have an urgent problem, we’re here to help. And to reduce the number of HVAC-related issues your company experiences, we can provide cost-effective preventative maintenance.

Contact Timberline Mechanical today to learn more about our commercial and industrial HVAC services. We’re happy to describe them in detail and tell you how area businesses use them to their advantage.

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